Precise Edit strives to meet or exceed the expectations of every client and to help clients achieve their goals. With this philosophy in mind, we make the following assurances and disclaimers.
Accuracy and satisfaction:
Editing and proofreading are very intensive activities. Although we have a rigorous process for attaining accuracy, differences in writing style, understanding and use of English conventions, and errors may occur. Upon notification by a client, we will provide continued work on the document until the client is satisfied with the result. However, we are not responsible for incomplete or incorrect understanding of English conventions by the recipient of a document from the client nor for differences in style that the recipient may possess. Our bottom line is client satisfaction, not the satisfaction of person(s) who receives the document from the client once the work has been completed.
Precise Edit will make every effort possible to meet agreed-upon timelines. We will make every reasonable effort to help clients meet their submission requirements. Acts of God and other unforeseeable events may prevent this from occurring. To the extent possible, we will notify the client of any change or inability to meet the timeline for work completion. Furthermore, as some of the services provided are collaborative between Precise Edit and the client, we are not responsible for delays caused by circumstances or other factors that inhibit the client from submitting work to Precise Edit in a timely manner so that services may be performed to the client's satisfaction or within the agreed-upon timeline.
At Precise Edit, we judge our success by client satisfaction, and we work to help every client achieve his or her goals, whether professional, academic, or personal. However, we are not responsible for the response of those to whom the client submits a document. As such, we cannot guarantee that a document will meet the approval by a recipient. This includes, but is not limited to, the receipt of a particular grade for an academic essay, approval by a graduate committee, and publication.